Puntit provides information for adults in Ireland comparing betting and casino websites, features and practical guidance. If you have spotted an error, need clarification about a page or want to raise a concern about how our content is presented, we welcome your message.
We aim to keep our information clear, useful and appropriately cautious. Puntit is an information and review website, not a bookmaker, gambling operator or financial adviser. We cannot place bets, manage accounts or resolve issues inside an operator's systems.
Please make sure you are 18+ before using gambling-related content. For general information about Puntit, email [email protected].
What is the best way to reach us?
Email is the only contact method available through this page. Send your message to [email protected] and use a short subject line that describes the reason for writing, such as “Review question” or “Content correction”.
Keeping communication in one email channel helps us understand the issue and respond consistently. Please do not include passwords, payment card details, identity documents or other sensitive information unless a relevant legal process specifically requires it.
What should you include in your message?
Tell us which page or subject you are referring to and explain the point that needs attention. A page title, quoted wording or relevant link can help us locate the matter quickly. If you are reporting an error, describe what you believe is inaccurate and, where possible, provide a reliable source.
For accessibility or usability feedback, explain what happened, which device or browser you used and what outcome you expected. Do not send full account credentials or personal gambling records; a general description is normally enough for us to assess a website-content issue.
Which topics can we help with?
We can consider questions about Puntit's reviews, comparisons, editorial approach, page wording and general information about gambling features. We can also review reports of broken links, unclear statements, missing context or material that appears out of date.
We may be able to clarify the difference between editorial information and an operator's own terms. However, operator rules can change, so readers should check the relevant website directly before making a decision or transaction.
Which topics cannot we help with?
We cannot open, verify, fund or close a betting account, settle a wager, process a withdrawal or investigate an operator's internal decision. Questions about account restrictions, identity checks, payments and disputes should be directed to the relevant operator through its official support service.
We also cannot provide personal betting predictions, guarantee an outcome or advise anyone to chase losses. If gambling is causing concern, use the support information on our responsible gambling page and consider speaking with an appropriate support organisation in Ireland.
When should you expect a response?
Messages are reviewed as practical, but response times may vary according to the subject, the amount of checking required and the volume of enquiries received. Sending one clear message is usually more helpful than forwarding repeated versions of the same request.
A reply from Puntit does not replace an operator's formal complaints process or professional legal, financial or health advice. If your message concerns immediate safety, financial harm or a gambling emergency, contact a suitable emergency or support service in Ireland rather than waiting for an email response.